What are your hours of operation for Live Chat? Testclear Customer Service 2 Updated March 08, 2018 19:51 Follow Live chat is open Monday thru Friday, from 9am to 7pm Pacific Time Zone. All times listed on the site for Pacific Time Zone. Related articles New Customer Service Help Center Where are you shipping from? Which Toxin Rid Detox should you use? What if my Company is not in the Database? Best Chances of Passing a Hair Test. Comments 0 comments Article is closed for comments.