What are your hours of operation for Live Chat? Testclear Customer Service 2 Updated September 12, 2022 20:14 Follow Live chat is open Monday thru Friday, from 9am to 7pm Pacific Time Zone. All times listed on the site for Pacific Time Zone. Related articles New Customer Service Help Center Where are you shipping from? Best Chances of Passing a Hair Test. How long does THC last in your body? UPS was late delivering my package. Can I get a shipping refund? Comments 0 comments Article is closed for comments.