If you opened up your Toxin Rid package and do not find your free home test there can be a few reasons for that. First, check your order confirmation in your email. If you do not see the Home Test listed on the order confirmation it's highly likely that you did not select the free home test when you added the Toxin Rid product to your cart and checked out. People take the toxin rid product for many different toxins. That's why you have to select which toxin you want to test for. In addition some people elect not to get the free home test.
If this is the case then contact us for a coupon code for a free home test.
If you do see the home test listed on your email confirmation it's possible that it's mixed up in the packaging materials. Check the box very thoroughly. Sometimes the home test is mix in the wrapping paper as it is very small.
In the event that that our shipping department made a mistake we will correct it. While shipping mistakes are rare they do happen and we will do everything in your power to correct it. If that's the case go ahead and create a support ticket and we will get right on it.
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